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A MANA representative member recently called for help working through a difficult issue with a sub agent. A few days later, he followed up with this email:

“Hi Charley,

“Based on our conversation I was able to win an extra month’s commission from one principal while gaining a larger commission rate with the other for the part of the territory which I retained. That 10-minute conversation with you saved me thousands of lost commission dollars!

“Even though I personally have only been a member for MANA for one year you can count on my continued support.”

The moral of this story is that if you are going to have to give something up, ask for something in return. Extended termination terms, or a better commission rate, or converting a house account into your account, for example. To view a related MANA video, visit https://www.youtube.com/watch?v=bcS3ZfPopBg

10-Minute Conversation Saves MANA Member $1,000’s

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