Luncheon — May 12, 2017

Topic: Understanding Your Customer’s Experience
Speaker: Dave Decker, MBA, Carew International

It’s easy to think we know how our customers see things, but what do you think the result is if we ask your folks who touch your customers how the customer feels about your company, and then ask the customer? Research bears out some very interesting insights that you will hear about at our May 12 luncheon meeting.

Our presenter will be Dave Decker, MBA, who is a Sales Leader, Professional Leadership Coach, and Sales Team Trainer with Carew International.  Carew is a worldwide corporate sales training & leadership development program provider. In 2016, Carew was again recognized among the top sales training companies in the country by Selling Power magazine.

When: Friday, May 12, 2017

Where: Montgomery Inn, 9440 Montgomery Road, Cincinnati, OH 45236

11:00 am-12:00 pm — networking
12:00 pm-1:30 pm — lunch and presentation

$25 for members
$30 for non-members

For information or to register for upcoming MAC (Manufacturers’ Agents of Cincinnati) chapter meetings go to the MAC website and select “Events.”

MAC Policy: If you make a reservation, but do not show up, you will be invoiced for the cost of the meal.
Meetings are open to members and non-members.

Manufacturers’ Agents of Cincinnati | May 12

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