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Manufacturer Focused Rep Agency Focused

A Reflection on MANA and What It Has Meant to Me
A Reflection on MANA and What It Has Meant to Me

April 2026 By Tommy Garnett As my term as Ex-Officio member of the MANA Board of Directors comes to a close on April 30, 2026, it marks the conclusion of nearly seven years of service that I reflect on with deep gratitude. Serving the MANA membership and advocating on behalf of independent... Continue Reading

Date posted04/1/2026


Solving the Customer’s Problems
Solving the Customer’s Problems

April 2026 By Jack Foster Will Johns agrees with many other reps that it can be more difficult today to get face-to-face in front of customers. To that point he emphasizes, “The days of the ‘milk-run’ or ‘drop-in’ sales call to just say ‘hello’ are long... Continue Reading

Date posted04/1/2026


Finding Value in Rep Councils
Finding Value in Rep Councils

April 2026 By Jack Foster Many of the questions pertaining to the independent rep-principal relationship never seem to go away. Whether it’s: Should reps regularly negotiate for shared territorial development fees? How frequently and through what means should the rep communicate with... Continue Reading

Date posted04/1/2026


Mind the Gap! An International View on How Partners and Suppliers Interact
Mind the Gap! An International View on How Partners and Suppliers Interact

April 2026 An International View on How Partners and Suppliers Interact From Both Sides of the Pond By Eleanor Thompson and Ralph Vetsch One of the inherent perils of working with other people and companies is that undoubtedly there will be a misalignment, or a “gap,” in... Continue Reading

Date posted04/1/2026


Principles of Managing Principals
Principles of Managing Principals

April 2026 By John Haskell Having a plan and making it work provides longevity with good lines. There is nothing and no one more important to a rep than the companies he or she represents. Getting and keeping good lines that are well accepted in the market and which pay good, fair commissions... Continue Reading

Date posted04/1/2026


How to Have Your Best Year Selling
How to Have Your Best Year Selling

April 2026 By John Chapin Every salesperson talks about having a “breakout year.” Far fewer actually do. The difference is rarely talent, luck, the economy, or even the product. The real difference is mindset, discipline and execution. If you want 2026 to be your best year in sales... Continue Reading

Date posted04/1/2026


Do You Really Need Training? What to Do Before You Invest
Do You Really Need Training? What to Do Before You Invest

April 2026 By Kate Zabriskie Something goes sideways at work — missed deadlines, bad customer feedback, you name it — and the first suggestion is, “We need training!” Sound familiar? It’s like reaching for a Band-Aid when what you really need is a lifestyle change.... Continue Reading

Date posted04/1/2026


Planning to Achieve Success
Planning to Achieve Success

April 2026 By John Tschohl As the first quarter of the year draws to a close, the remaining months swing wide open with possibilities for you. To turn those possibilities into realities, you need to set goals, develop a plan, and put that plan into action. The first step is to recognize where... Continue Reading

Date posted04/1/2026


The New Era of Leadership: Adapt or Fall Behind
The New Era of Leadership: Adapt or Fall Behind

April 2026 By Nathan Jamail We’re living in a time of wild change — AI is booming, market conditions shift by the week and yesterday’s playbook already feels outdated. If you’re leading a team today, you’ve probably asked yourself: How do I keep up? Let me give it... Continue Reading

Date posted04/1/2026


Paying the Rep
Paying the Rep

April 2026 | Principal Focus By Jack Foster In a far-ranging discussion on the manner in which to compensate manufacturers’ representatives during one of MANA’s teleforums, some valuable food for thought for participating manufacturers — and all manufacturers, for that matter... Continue Reading

Date posted04/1/2026


Prospecting Touches That Super Charge Prospecting Sequences
Prospecting Touches That Super Charge Prospecting Sequences

April 2026 By Jeb Blount A strong LinkedIn prospecting sequence is built around subtle, intentional touches. If phone and email are the boxing gloves of prospecting — direct and hard-hitting — LinkedIn is the velvet glove. It softens your approach, builds credibility, and supports... Continue Reading

Date posted04/1/2026


This Language Should Be Included in Your Sales Representation Agreement
This Language Should Be Included in Your Sales Representation Agreement

April 2026 By Randall J. Gillary My office is currently litigating a case that involves a claim for sales commissions earned under a written sales representation agreement (the “Agreement”). One of the key issues in the lawsuit relates to a list of “Excluded Customers”... Continue Reading

Date posted04/1/2026